Meet Our Experts

Meet Our Experts



Kiana Beauty is proud to introduce our amazing team of beauty experts. These talented individuals are the faces behind Kiana Beauty, and their knowledge and skills are what set us apart from the rest.

If you have a beauty question, or would like more information about any of our products, please don’t hesitate to Ask an Expert for personalised advice.

Questions asked through our website will be responded to as soon as possible (usually by the end of the next working day). Alternatively, if you happen to be in the area, please pop in to one of our pharmacies to meet our experts in person and enjoy a face-to-face consultation.


Jaki (aka The Guru)

Jaki is the incredible and inspiring leader of our beauty team. She has been working in the beauty industry for over 20 years and has a passion for fragrance. In her spare time, Jaki runs several half marathons a year. Her favourite accessories are her husband, then earrings. Her greatest pleasure is solitude

What we love about Jaki: She has an innate ability to do ten things at once and make it look effortless. She is a calming presence.

One of Jaki’s favourite beauty finds is Trilogy Rosehip Oil Antioxidant+. It’s a great all-rounder which contains nourishing essential fatty acids to hydrate skin and antioxidants to prevent environmental damage. She swears by it for minimising fine lines (Jaki has ah-mazing skin).

Wendy (INIKA)

Wendy started in the beauty industry when she was 16 and has racked up 18 years’ experience to date. She is passionate about INIKA and loves that it is an luxury organic beauty brand that is vegan, cruelty-free, ethically sourced and certified Halal. Wendy graduated with her beauty therapy qualification so is very well placed to help customers with their skincare and beauty needs.

Her greatest pleasure is enjoying a Colombian blend latte with friends, and her favourite accessory is a scarf.

To get skin with a flawless finish, Wendy recommends INIKA Loose Mineral Foundation, which is lightweight, 100% natural as well as being a foundation and concealer in one.

Liz (Chanel)

Liz has worked in the beauty industry for 30 years, and still remains very passionate about her job. She specialises in wedding and special occasion makeup. Liz has recently joined the Chanel team and loves the way Chanel skincare and makeup looks and feels on the skin. Her biggest beauty secrets are sleep, the Sublimage range by Chanel and chocolate. She loves her dog Jock, handbags (she has over 30), her regular workouts at the gym and dancing the salsa

What we love about Liz: She has a cheeky sense of humour.

For makeup that improves the appearance of skin that is showing signs of ageing, Liz recommends Chanel Sublimage Le Teint - Ultimate Radiance-Generating Cream Foundation.  It feels lightweight and luscious on the skin and gives it a beautiful radiance and luminosity, with light to medium coverage.

Glenda (Estee Lauder)

Glenda has been working with Estee Lauder for over 20 years and was recently the first Australian to be inducted into the Estee Lauder Hall of Fame. She loves how prestigious and innovative Estee Lauder is - always one step ahead of their competitors. She credits the Re-Nutriv range for her fabulous skin, along with eliminating sugar from her diet. Outside of work, Glenda loves to spend time with her five gorgeous grandchildren and experiments with sugar-free baking.

What we love about Glenda: She has a caring approach and is passionate about finding the right skincare products for her customers’ needs.

Glenda’s all-time favourite product is Advanced Night Repair Serum for its amazing results in improving the signs of ageing. 

Maree (Estee Lauder)

Maree has worked in the beauty industry for the past 20 years and with Estee Lauder for the last five. She loves that Estee Lauder offers a solution for every concern. Maree’s biggest beauty secret is Triple Cream Skin Hydrator which she uses twice a week alongside her staple Advanced Night Repair Serum. Maree loves to travel, with Hawaii and France being two of her highlights. In her spare time, Maree cooks up a storm, with homemade gnocchi and goat ragout as her signature dishes (hands up who would like an invite to Maree’s for dinner?).

What we love about Maree: She is energetic, passionate and extremely approachable.

To brighten eyes and reduce the appearance of dark circles, Maree recommends Idealist Eye Illuminator applied twice a day to the under-eye area

Sue (Jurlique)

 After 30 years in the Beauty Industry, Sue still has a burning passion for quality skincare and loves helping clients find the best products for their skincare needs.

When not at work, Sue loves gardening which fits in well with the Jurlique ethos as well as visiting all the local vineyards in Mornington where she resides. Sue also loves reading and cooking and sharing her interests with others. 

Sue's favourite product is Purely Age-Defying Ultra Firm and Lift Cream. It helps to rebuild the collagen and elastin fibres which support the skin for a younger, firmer look.

Lesley (Jojoba Company, NeoStrata)

Lesley brings a wealth of varied experience and creativity to the Kiana Beauty team.  She has worked as a secondary school art teacher, layout artist for a newspaper, cafe manager, and office secretary before working in pharmacy.  This fascinating career path has given Lesley great attention to detail and problem solving skills so that she can come up with the best solution to any of your skin concerns.

When she's not working, Lesley loves drawing, craft, card making and cooking. She also loves spending time with her hubby and first grandchild.

What we love about Lesley:  She is a great listener and gives you her undivided attention. Lesley has has an amazing ability to focus on the issue presented to her in order to come up with the best solution for all of her customers.

I love Jojoba Company 100% Natural Australian Jojoba.  It is a potent moisturiser that can be used on all skin types and all over the body.  I have personally experienced amazing results with this on my skin and I know that you will love it too.

Rena (L’Occitane)

Rena has been working with the brand for the last four years, and loves the way it uses the essence of the earth to produce its products. The Immortelle Divine Range is her personal favourite for its gorgeous fragrance. Rena is a great collector, with an extensive range of miniature alcohol bottles that she has gathered over the years, not to mention five Mickey Mouse watches. Her secret to great skin is to cleanse and moisturise twice a day.

What we love about Rena: She is always willing to go the extra mile, and is always first to hit the dance floor!

For a gentle, hydrating skincare range that helps with fine lines, improves uneven skin tones, improves elasticity and firmness of the skin, Rena recommends the Immortelle Divine range. It smells fresh and feels amazing on the skin

Emily (Napoleon Perdis)

Emily joins the Kiana Beauty team as our resident Napoleon Perdis expert.  She has been working in the beauty industry for two years and has loved every second of it.  One of Emily's biggest beauty secrets is to apply foundation with a tapping motion starting from the middle of the face and working your way out.  This creates a more natural, flawless look rather the usual stroking motion which results in foundation stuck in lines and creases.

When she's not weaving her magic at work, she can be found perfecting her origami folds and can practically make paper cranes in her sleep!

One of the many things we love about Emily is her passion for her 'art'.  She is truly gifted in creating many different types of makeup looks including a rocking smokey eye, beautiful bronzed skin and a bold brow.

 Achieve luminous looking makeup by hydrating the skin with Napoleon Perdis Auto Pilot Radiance Boosting Mask followed by the Auto Pilot Napoleon Complex Skin Renewal Serum.   Using the Auto Pilot Radiance-Boosting Primer on the high points of the face results in a beautiful, luminous look.  

Chan (Thalgo)

 Chan is one busy and talented girl. Not only is she a qualified beauty therapist who spends her days pampering clients at Kiana Beauty Therapy, she’s also our resident web expert and a part-time barista, whipping up a mean cup of coffee at the Berwick Pharmacy Gallery Café! She even manages to squeeze in some kickboxing for fun in her spare time. Wonder where all of her energy comes from? She will happily forgo chocolate and ice-cream, but she is totally addicted to eucalyptus lollies.

What we love about Chan: She is a jack of all trades and a master of all. She accepts every challenge with a willing smile and always stays cool, calm and collected.

For a radiant and refreshed skin boost, Chan looks no further than Thalgo's Hydra-Marine 24H Gel-Cream. This lightweight formula will keep your skin soft and hydrated all day long!

Catherine (Clinique)

Catherine has has had extensive experience in the beauty and fragrance industry and adores working with Clinique products.  She is also a fragrance afficionado and loves helping customers find a fragrance that will inspire, enthrall or transport them back to a wonderful holiday destination.

Catherine's favourite holiday destination is without a doubt Thailand.  She loves it so much that she travels there twice a year, every year.

What we love about Cathy:  She loves to make people laugh and is lots of fun to work with. Cathy is very thoughtful and generous and is attentive to her customer's needs.

I love using Clinique's Take the Day off Cleansing Balm. It transforms from a balm to an oil, feels amazing on the skin and removes even the most stubborn makeup. 

Peter (Fixer of technical issues)

Peter has been tinkering with websites since 2011 and is easily outnumbered at Kiana Beauty. He is an avid-reader and is a big fan of the works by Chuck Klosterman, David Foster Wallace and Tim Pratt.  

Peter is happily married and met his gorgeous wife on a train by strategically placing his business card next to her seat.

What we love about Peter: He can just as easily chat about technical issues as he can chat about beauty related products.


Peter's favourite product is La Roche Posay Toleriane Ultra  which he finds is brilliant at soothing his highly sensitive skin.

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