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Meet Our Experts

Meet Our Experts



Kiana Beauty is proud to introduce our amazing team of beauty experts. These talented individuals are the faces behind Kiana Beauty, and their knowledge and skills are what set us apart from the rest.

If you have a beauty question, or would like more information about any of our products, please don’t hesitate to Ask an Expert for personalised advice.

Questions asked through our website will be responded to as soon as possible (usually by the end of the next working day). Alternatively, if you happen to be in the area, please pop in to one of our pharmacies to meet our experts in person and enjoy a face-to-face consultation.



(aka The Guru)

Jaki is the incredible and inspiring leader of our beauty team. She has been working in the beauty industry for over 20 years and has a passion for fragrance. In her spare time, Jaki runs several half marathons a year. Her favourite accessories are her husband, then earrings. Her greatest pleasure is solitude.

What we love about Jaki: She has an innate ability to do ten things at once and make it look effortless. She is a calming presence.

One of Jaki’s favourite fragrance finds is Shay & Blue's, Black Tulip Fragrance. It is unique, warm and bold without being overpowering and lasts all day long.



Liz has worked in the beauty industry for 30 years, and still remains very passionate about her job. She specialises in wedding and special occasion makeup. Liz is our Chanel beauty expert and loves the way Chanel skincare and makeup looks and feels on the skin. Her biggest beauty secrets are sleep, the Sublimage range by Chanel and chocolate. She loves handbags (she has over 30) and her regular workouts at the gym.

What we love about Liz: She has a cheeky sense of humour.

Chanel is no longer available on the Kiana Beauty website however can be purchased via a phone order from our Pharmacy on 03 97071555.

For makeup that improves the appearance of skin that is showing signs of ageing, Liz recommends Chanel Sublimage Le Teint - Ultimate Radiance-Generating Cream Foundation.  It glides on smoothly and leaves the skin with a beautiful dewy finish and youthful look.


Estee Lauder

Glenda has been working with Estee Lauder for over 25 years and was the first Australian to be inducted into the Estee Lauder Hall of Fame. She loves how prestigious and innovative Estee Lauder is - always one step ahead of their competitors. She credits the Re-Nutriv range for her fabulous skin, along with eliminating sugar from her diet. Outside of work, Glenda loves to spend time with her gorgeous grandchildren and experiments with sugar-free baking.

What we love about Glenda: She has a caring approach and is passionate about finding the right skincare products for her customers’ needs.

Glenda’s favourite product is Advanced Night Repair. It is a powerful nighttime renewal serum for radiant, youthful-looking skin. She finds it instantly adds radiance, intensely hydrates & significantly reduces the look of key signs of ageing. Add Advanced Night Repair Reset for 24-hour hydration all day long.


Jojoba Company, NeoStrata, La Roche-Posay

Lesley brings a wealth of varied experience and creativity to the Kiana Beauty team. She has worked as a secondary school art teacher, layout artist for a newspaper, cafe manager, and office secretary before working in the pharmacy.

This fascinating career path has given Lesley great attention to detail and problem-solving skills so that she can come up with the best solution to any of your skin concerns.

When she's not working, Lesley loves drawing, craft, card making and cooking. She also loves spending time with her hubby and beautiful grandchildren.

What we love about Lesley:  She is a great listener and gives you her undivided attention. Lesley has an amazing ability to focus on the issue presented to her in order to come up with the best solution for all of her customers.

Lesley swears by La Roche-Posay Anthelios Invisible Fluid Facial Sunscreen SPF 50+.  It is a very lightweight sunscreen that absorbs into the skin beautifully without leaving any shine on the skin. The SPF 50+ is a daily must-have to help keep skin youthful.



Catherine has had extensive experience in the beauty and fragrance industry and adores working with Clinique products.  She is also a fragrance afficionado and loves helping customers find a fragrance that will inspire, enthrall or transport them back to a wonderful holiday destination.

Catherine's favourite holiday destination is without a doubt Thailand.  She loves it so much that she travels there twice a year, every year.

What we love about Cathy:  She loves to make people laugh and is lots of fun to work with. Cathy is very thoughtful and generous and is attentive to her customers' needs.

Cathy's favourite product is the Clinique Moisture Surge 72 Hour Auto-Replenishing Hydrator is a refreshing gel-cream. Cathy explains "It keeps my skin hydrated for the whole day! It can also be used as a makeup base, so your skin feels fresh and hydrated while wearing makeup." She also mixes in the Clinique Vitamin C fresh-pressed drops for an extra boost!


Natural Beauty & Skin Care Ranges Expert

Loreece has worked with natural skincare products for many years and thrives on helping customers find the best skincare solutions to address their skin concerns.

She absolutely loves organic and natural skincare and Make Up for its benefits not only to the skin, but also the effects that the aromatherapy has on our overall wellbeing.

In her spare time, Loreece loves exploring new places with her husband and two children, and occasionally indulging in her favourite dessert, lemon meringue pie.

What we love about Loreece: Her thoughtfulness and attention to detail.

Loreece's favourite product is the INIKA Baked Mineral Illuminisor. She loves it because it is high in pigment and the velvety-soft formula glides on so easily, leaving no mess. 


Vanessa is one of the hard-working customer service gurus and gift wrappers behind Kiana Beauty's orders.
Vanessa has loved makeup for many years. She strives to help every customer achieve a flawless complexion and the perfect colour match.

Outside of work, Vanessa loves going to the beach and catching up with girlfriends for brunch on the weekends.

What we love about Vanessa: She has a kind heart and always wears a beautiful smile.

Vanessa loves all things makeup! She uses the Pixi Beauty Foundation Balm religiously as a part of her daily makeup look. She loves this product because it has full coverage, it doesn't sit heavy on your skin, doesn't separate and matches well with other layer products. The best part is that it lasts all day long!

Real Reviews from Real Customers

✔ Google Review
It arrived in 2 days!
They have an amazing range. I found a product that is getting tough to find. I expected delivery in 10-14 days and it arrived in 2 days! And it's beautifully gift wrapped. They'll be first stop for all beauty and hair [things] from here on out! Wow.
✔ Facebook Review
Amazing service, thank you Kiana Beauty
Ordered on Friday, order posted on Friday and received the next working day! Each item was lovingly and gorgeously wrapped and came with a hand written note. Amazing service, thank you Kiana Beauty, I will be ordering with you again

Kiana Beauty
Located in Berwick Pharmacy
51 High St, Berwick, 3806
(03) 9707 1555

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