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Free signature gift wrap

A Message to Our Community

As an online beauty provider, we recognise that we have an important role to play in slowing the spread of COVID-19.

Our warehouse runs directly out of Berwick Pharmacy in Melbourne, Australia which is operating as normal. Our online service remains open and ready to deliver the best beauty supplies straight to your doorstep.

With more people shopping online, delivery may take a little longer than usual to receive your order, please check your tracking number for updates.

Here are some updates to be aware of

No signature required

Our delivery partner Australia Post will no longer require a signature on delivery, allowing them to drop your parcel at the door without contact. It is suggested someone is at home to collect the item on its arrival, otherwise it may be left outside your door. Please check your notifications regularly from Australia Post for information if you have placed an order with Kiana Beauty.

Gift Wrapping service

Due to an influx in higher than expected volumes we may substitute our gift wrapping materials based on availability.

Shipping Routes


Australia Post have set up extra facilities to further increase their processing and delivery capabilities. With the new facilities in place, you may see your item routing to an alternative state. If you notice this there is no need to be concerned, your item should still be on time. If you do not receive your item within our recommended time frames please get in touch with Australia Post directly.


Express Post Delays

As a result of Australia Post's new distribution arrangement it may take up to five business days for express shipping items to arrive. 

We always recommend leaving extra time for your parcel to arrive. 

We want to hear from you

If there's anything you'd like to see more of, please get in touch and email us at or send us a message on Facebook Messenger or Instagram. Our Beauty Experts would love to hear from you.

Real Reviews from Real Customers

✔ Google Review
It arrived in 2 days!
They have an amazing range. I found a product that is getting tough to find. I expected delivery in 10-14 days and it arrived in 2 days! And it's beautifully gift wrapped. They'll be first stop for all beauty and hair [things] from here on out! Wow.
✔ Facebook Review
Amazing service, thank you Kiana Beauty
Ordered on Friday, order posted on Friday and received the next working day! Each item was lovingly and gorgeously wrapped and came with a hand written note. Amazing service, thank you Kiana Beauty, I will be ordering with you again

Kiana Beauty
Located in Berwick Pharmacy
51 High St, Berwick, 3806
(03) 9707 1555

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